This policy is applicable to parts only.

We understand certain situations may arise where an order or part of an order may need to be canceled. works extremely hard to fill orders in the shortest amount of time possible. Therefore, we ask that call us as soon as possible with your cancellation request.  We will attempt to cancel your order if it has not entered the fulfillment process. If your order has already entered the fulfillment process, our agents will provide you with easy return instructions. Call 1-800-FIREDOG to Cancel an Order.

Customer Service

Toll Free: 877-408-1587

Text Us (US Only): 229-210-3105

International: +1-863-354-6377

Hours of Operation

We are committed to providing the best in customer service. Please feel free to contact us for assistance. All information received will always remain confidential.

Helpful Resources