For the best Firedog.com experience, please check that your browser is set to accept cookies.

Below are browser-specific instructions on how to enable cookies.

Microsoft Internet Explorer

To enable cookies in Internet Explorer 7, 8 or 9:

  1. Click the Tools icon (a gear shaped icon in the upper right corner of the browser window).
  2. Select Internet Options.
  3. Click the Privacy tab.
  4. Under Settings, manually slide the bar down to Medium, or all the way down to accept all cookies.
  5. Click the Sites button.
  6. Type www.firedog.com in the address bar and click Allow.
  7. You should see 'Firedog.com - Always Allow' in the Managed websites section.
  8. Click OK to exit.

Mozilla Firefox

To enable cookies in Mozilla Firefox 3.x or later (PC & Mac):

  1. Click the Menu icon (three stacked lines in the upper right corner of the browser window), and select Options.
  2. Click Privacy in the top panel.
  3. Under History, look for Firefox will: and choose Use custom settings for history.
  4. Check the box next to Accept cookies from sites.
  5. Set Accept third party cookies to Always using the pulldown menu, and choose Keep until: They Expire.
  6. Click the Exceptions button and type www.firedog.com into the address bar. Select Allow.
  7. Click OK.

Chrome

To enable cookies in Chrome:

  1. Click the Menu icon (three stacked lines in the upper right corner).
  2. Select Settings > Show advanced settings.
  3. Click Content settings in the Privacy section.
  4. Make sure Allow local data to be set is selected to allow cookies.
  5. Click Done.

Safari

To enable cookies in Safari 8 or 9:

  1. Click the Safari menu and select Preferences.
  2. Click Privacy.
  3. Under Cookies and website data, choose Allow from websites I visit..

To enable cookies in Safari 5.1 through 7:

  1. Click the Safari menu and select Preferences.
  2. Click Privacy.
  3. Under Block cookies choose Never.

Customer Service

Toll Free: 877-408-1587

Text Us (US Only): 229-210-3105

International: +1-863-354-6377


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We are committed to providing the best in customer service. Please feel free to contact us for assistance. All information received will always remain confidential.


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